iPhone Data Recovery

Assessment for dead, liquid-damaged and physically damaged iPhones, with clear encryption limits and nationwide mail-in service from Timaru.

Data-focused diagnosis and board-level access attempts for iPhones that will not power on, will not boot, have suffered liquid damage or cannot be repaired through ordinary parts replacement.

Important: do not restore or erase the phone

If the data matters, do not choose Restore in Finder or iTunes, erase the device, repeatedly attempt unknown passcodes, or keep charging a wet phone. Power it off where possible. Rice does not remove corrosion or repair electrical damage.

How modern iPhone recovery works

Current iPhones encrypt user data using hardware and passcode-derived protections tied to the original device. In many cases the practical recovery path is to repair enough of the original logic board and associated components to make the phone boot and accept the correct passcode. Moving the storage chip to an unrelated phone does not by itself provide readable user data.

We do not advertise passcode bypass or guaranteed recovery. The correct passcode, and sometimes the original Apple account credentials, may be needed once the device can communicate. Do not submit credentials through the public enquiry form; they are requested only if required for an accepted case.

Cases we assess

  • Liquid exposure, corrosion and no-power faults.
  • Impact damage, broken housings and damaged connectors.
  • Boot loops, intermittent startup and phones that become hot.
  • Failed prior repair attempts where original paired components remain available.
  • Phones with important local data that was not synchronised to iCloud or another backup.

Assessment and recovery path

  1. Record the exact model, symptoms, passcode availability and previous repair history.
  2. Inspect for liquid, impact and board damage without erasing or updating the device.
  3. Provide a written quote for the data-focused work that appears necessary.
  4. Carry out temporary board repair or component-level work only after approval.
  5. When the original phone can boot and decrypt, extract the agreed data to separate storage.

The objective is access to the data, not necessarily a cosmetically complete or permanently reliable phone.

What affects the outcome

Recovery can be prevented by severe damage to the original processor, secure components or storage; missing paired components; unrecoverable passcode issues; overwritten data; or corrosion that has destroyed critical connections. Deleted iPhone data is often not recoverable in the way deleted files from an older unencrypted disk might be.

Check for an existing backup first

Before sending the phone, check whether the required photos, messages or documents already exist in iCloud, a Mac or PC backup, Google Photos, OneDrive, Dropbox or another service. A verified backup can be faster and less expensive than hardware recovery.

Frequently asked questions

Do you need the passcode?

Usually, yes, once the phone is operational enough to unlock. We first ask only whether the passcode is known.

Can you recover data after a factory reset?

Modern encryption and key destruction normally make post-reset recovery impractical. A backup or synchronised cloud copy is the best avenue.

Can data be recovered from a water-damaged iPhone?

Sometimes, if the original encrypted components remain viable and the board can be made operational long enough to decrypt and copy data. Fast power-off and avoiding charging improve the chances of limiting further damage.

Start an iPhone data recovery case

Tell us what happened, what device you have and which files matter most. We will provide packing instructions for a tracked mail-in case or arrange a Timaru drop-off.

Submitting an enquiry does not authorise paid recovery work. Any applicable assessment, parts, media, courier or recovery charges are explained before you approve them.