Data Recovery Lab NZ is a specialist data recovery service operated from Timaru by Michael Ganicz, serving local customers and nationwide mail-in cases.
Who handles your case
Michael Ganicz is the site’s named technical author and the point of contact for data recovery assessments. The work focuses on recovering important data from failed hard drives, SSDs, NAS and RAID systems, Apple computers and mobile devices rather than simply replacing the failed device.
Where a case requires model-specific limitations, encryption keys, donor components or a different specialist route, those issues are explained before paid work is approved.
What specialist data recovery involves
A failed device is not treated like an ordinary file copy. Depending on the fault, the work can involve electrical diagnosis, controlled imaging, firmware-level access, microsoldering, temporary board repair, RAID reconstruction, file-system analysis and validation of priority files. The original storage is preserved wherever practical and recovered data is written to separate media.
A Timaru lab with nationwide access
The physical service address is 2/27 Nile Street, Highfield, Timaru. Customers elsewhere in New Zealand are served through a tracked mail-in process. The website does not claim staffed branches in other cities. Local drop-off is arranged in advance so the device can be logged against the correct case.
How we communicate
- Direct questions about the device, symptoms and priority data.
- A written quote before paid recovery work.
- Clear disclosure of assessment charges, parts, return media and courier costs.
- Plain-language explanation of technical limits and encryption requirements.
- No promise that every device or every file can be recovered.
Trust should be based on evidence
We avoid unsupported “number one”, “best”, “largest” and guaranteed-success claims. Customers should assess a provider by the accuracy of its technical information, clarity of fees, security practices, communication and documented case outcomes. As case studies are published, identifying information is removed or used only with permission.
Security and confidentiality
Data recovery can expose highly personal or commercially sensitive information. The public intake form therefore asks whether credentials are available but does not request a password or passcode. Read the security and confidentiality policy for access, credential and retention information.
Before sending a device
Review the pricing and fee policy, the service terms and the mail-in instructions. If the device is clicking, wet, overheating or repeatedly disconnecting, stop powering it.
Speak directly with the lab
Tell us what happened, what device you have and which files matter most. We will provide packing instructions for a tracked mail-in case or arrange a Timaru drop-off.
Submitting an enquiry does not authorise paid recovery work. Any applicable assessment, parts, media, courier or recovery charges are explained before you approve them.